NAPSA Wins Top ZRA Award for Highest Contributor in Pensions and Insurance

Lusaka — The National Pension Scheme Authority (NAPSA) has been honoured as the Highest Contributor – Pensions and Insurance at the Zambia Revenue Authority (ZRA) Taxpayer Appreciation Day held on 21 November 2025, underscoring the institution’s growing impact on national revenue mobilization and social security strengthening.

The award recognizes NAPSA’s consistent compliance, transparency, and substantial contribution to government revenue through its operations within Zambia’s pensions and insurance sector. It also highlights the Authority’s expanding membership base and improved contribution collection systems.

In a statement following the announcement, NAPSA said the recognition reflects its commitment to safeguarding the long-term financial security of Zambians while supporting broader national development goals.

“This recognition reaffirms our commitment to building a stronger and more secure Zambia. Be smart. Secure your future,” the Authority said.

The ZRA Taxpayer Appreciation Day celebrates institutions that demonstrate exemplary tax compliance and contribute meaningfully to the country’s fiscal efforts. NAPSA’s award places it among the top-performing institutions in the formal sector.

The Authority has in recent years implemented digital transformation initiatives aimed at improving contribution collection, member services, and pension administration efforts that have contributed to increased efficiency and higher remittances.

NAPSA reaffirmed its commitment to expanding coverage, enhancing service delivery, and strengthening public trust in the national pension system as it continues to play a central role in Zambia’s social protection framework